100% Satisfaction or Your Money Back
When you choose TCDS Insurance as your independent insurance agency of choice, you'll always have our unconditional total satisfaction guarantee. If you do not feel our team exceeds your expectations every time, simply request to cancel your policy and we will gladly refund your unused premium.
Why This Guarantee Matters
The problem with selecting an insurance agent today is that you usually don't find out how good or bad that agent is until the transaction is over and you have already purchased your insurance policy. TCDS takes the risk out with our unique Unconditional Satisfaction Guarantee program.
No Hassles
Simply request to cancel and we'll refund your unused premium
No Questions Asked
We believe our team's commitment speaks for itself
Total Confidence
We've earned your business through exceptional service
12 Questions You Should Ask Every Insurance Agent
These questions separate qualified professionals from the rest. Any insurance professional should be able to answer these with no problem.
- 1.Are you a fully licensed agency?
- 2.Do you represent multiple insurance companies so you can shop the entire marketplace to find the best protection and value for my insurance dollar?
- 3.Will I speak with a live person 24/7/365 when I call your office?
- 4.How often will I hear from you? Will I receive ongoing communication from your office, at least monthly?
- 5.Is your business A+ rated by the Better Business Bureau with a zero complaint history?
- 6.Does your agent fully explain your coverage all of the time?
- 7.Are there easy, flexible payment plans available?
- 8.Can you share with me the details of your referral program?
- 9.Is 24/7 claims assistance available from all of your companies?
- 10.Do you have an interactive website that provides everything I need 24/7?
- 11.Does your agency feature a dedicated service agent that I can build a relationship with?
- 12.Is your service 100% guaranteed in writing?
IMPORTANT NOTE: Any insurance professional will be able to answer these twelve questions with no problem. If he or she cannot, it doesn't mean that they are not a good person. It just means that maybe they are not qualified to protect you, your family and your most valuable assets.
How TCDS Answers These 12 Questions
Fully Licensed Agency
AL DOI License #3000576866
GA DOI License #206742
TN DOI License #2445535
50+ Carriers
We shop the entire market to find your best rate and coverage
Live Person 24/7
Real people answer your calls - no phone trees or voicemail
Monthly Communication
Regular policy reviews and savings opportunities
A+ BBB Rating
Zero complaints, perfect record since 2010
100% Guaranteed in Writing
Alabama's ONLY agency with a written money-back guarantee